Terms of Service

1. About the Site

The Site provides information about LOA's incentive travel, meeting management and site selection services, and about hotels, resorts and cruise properties we work with. The Site is intended for business use by adults. It is not directed to individuals under the age of 18.

2. Our Services

Information only. Content on the Site describes our services in general terms. It is not an offer to provide any specific program, property, rate or date.

Inquiries do not create a contract. Submitting an inquiry through our "Inquire Now" form, or otherwise contacting us, does not create a client relationship or any obligation on either side. Any services we provide are governed by a separate written agreement between LOA and the client, and that agreement controls if it conflicts with these Terms.

Proposals and estimates. Any proposal, estimate or program model we prepare is based on the information you provide and on supplier availability and pricing at the time. It is subject to change until confirmed in a signed agreement.

3. Hotels, Resorts and Other Suppliers

Independent suppliers. Hotels, resorts, cruise lines, airlines, destination management companies, venues and other travel suppliers are independent businesses. They are not owned or controlled by LOA. Each supplier's own terms, including its cancellation, attrition, deposit and force majeure provisions, apply to the services it provides.

Supplier performance. LOA is not responsible for the acts, errors, omissions, representations, warranties or negligence of any supplier, or for any injury, loss, damage, delay or expense arising from them.

Our relationships with properties. LOA provides marketing and sales support services on behalf of a select group of hotels and resorts, some of which may appear on the Site. We want you to know that relationship exists when you read about a property here.

Events beyond our control. LOA is not liable for any failure or delay caused by events beyond its reasonable control, including severe weather, natural disasters, public health emergencies, government action, labor disputes, transportation disruptions, or supplier failure.

4. Accuracy of Site Content

We work to keep the Site accurate, but property descriptions, amenities, meeting-space figures, images and other details come from, or are based on, information published by the properties themselves, and they change without notice. Some figures are conversions or approximations. Please confirm any detail that matters to your program with us before relying on it. We may correct errors or update the Site at any time without notice.

5. Intellectual Property

The Site and its content, including text, graphics, logos and design, are owned by LOA or used under license, and are protected by copyright, trademark and other laws. You may view and print pages for your own business use in evaluating our services. You may not copy, modify, republish or distribute Site content for any other purpose without our written permission.

Hotel, resort, cruise line and other company names, logos and images shown on the Site belong to their respective owners. Their appearance on the Site does not imply that any owner endorses LOA, except where we say so expressly.

6. Acceptable Use

When using the Site, you agree not to:

• Use the Site for any unlawful purpose or in violation of these Terms
• Submit false, misleading or someone else's information through our inquiry form
• Send spam, automated submissions, or unsolicited advertising through the Site
• Attempt to gain unauthorized access to the Site, its servers or any connected system
• Interfere with the Site's operation, including by introducing malicious code
• Scrape, harvest or collect content or information from the Site by automated means

7. Information You Submit

You are responsible for the accuracy of the information you submit to us. Our collection and use of that information is described in our Privacy Policy, which is part of these Terms.

8. Third-Party Links

The Site may link to websites operated by others, such as partner hotels, resorts and cruise lines. We provide these links for convenience only. We do not control and are not responsible for the content, policies or practices of those sites, and a link does not mean we endorse them.

9. Disclaimer of Warranties

The Site and its content are provided "as is" and "as available." To the fullest extent permitted by law, LOA disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not warrant that the Site will be uninterrupted, error-free or free of harmful components.

10. Limitation of Liability

To the fullest extent permitted by law, LOA and its owners, employees and agents will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data or business opportunity, arising from or related to your use of, or inability to use, the Site. This limitation applies to your use of the Site. Liability for services we provide under a separate written agreement is governed by that agreement.

11. Indemnification

You agree to indemnify and hold harmless LOA and its owners, employees and agents from any claim, loss or expense, including reasonable attorneys' fees, arising from your violation of these Terms or your misuse of the Site.

12. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-law rules. Any dispute arising from these Terms or your use of the Site will be brought exclusively in the state or federal courts located in the State of Florida, and you consent to the jurisdiction of those courts.

13. Changes to These Terms

We may update these Terms from time to time. The "Last Updated" date at the top of this page shows the most recent revision. Your continued use of the Site after an update means you accept the revised Terms.

14. Contact Us

If you have questions about these Terms, please contact us at:

Lynette Owens & Associates, LLC
P.O. Box 33459
Indialantic, FL 32937
[email protected]